Privacy policy

Last updated: 06.03.2025

DEFINITIONS

“Company” or “Website Owner” – refers to CRP IT Solutions OÜ, registered address: Narva mnt 4 Kesklinna linnaosa 10117, Tallinn;

“Website” – refers to the website: https://eliteskinshop.org/;

“User” or “You”, “Yours” – refers to an individual who is at least 18 years old and consents to comply with this Privacy Policy;

“Services” – refers to all services accessible on the Website and delivered to the User by the Website Owner via the Website;

“Parties” – refers to the Company and the User;

INTRODUCTION

By accessing and/or browsing any section of the website https://eliteskinshop.org/ (the “Website”); or by creating an account on the Website, you consent to be governed by this Privacy Policy.

The Company operates as a data controller under EU Regulation 2016/679, establishing the purposes and methods of processing your personal data. When utilizing payment services, you will also be supplying your information, including personal data to the Company, registered at: Narva mnt 4 Kesklinna linnaosa 10117, Tallinn.

The Company will handle your information necessary for payment processing, and will function as a data controller (the “Payments Data Controller”) for your information required to analyze and report activities that raise suspicion of fraud, money laundering, terrorism financing, or any other unlawful activity in accordance with applicable legislation, as further detailed below.

INFORMATION WE GATHER

We collect your personal data that could be utilized to identify our clients and partners, including but not limited to, first and last name, date of birth, banking details, residential or other physical address, email address, telephone number, shipping details, billing details, transaction records, website usage preferences, and feedback concerning the Website or other contact details to be Personal Information (‘Personal Information’).

PERSONAL INFORMATION PROVIDED BY YOU

We may request that you supply us with your Personal Information. In certain instances, we may seek information from you through surveys or competitions. Participation in these surveys or competitions is entirely voluntary, and therefore, you have the freedom to decide regarding the disclosure of such information. Information we request may relate to contact details (such as name, mailing address, and phone number), and demographic data (such as postal code or age).

PERSONAL INFORMATION WE GATHER ABOUT YOU

Furthermore, while you utilize the Website, an activity record is maintained by our servers. This record gathers administrative and traffic data including source IP address, access time, access date, visited web page(s), language usage, software crash reports, and browser type used. This record is unique to you. This data is essential for providing our services and ensuring their adequacy and functionality.

We wish to notify you that in specific cases we may perform security investigations to validate your identity, age, and other registration information provided by you and to verify your Website usage and financial transactions to ensure there is no potential violation of our Terms and Conditions and/or applicable legislation.

For this purpose, we can utilize your Personal Information and share your Personal Information with third parties to validate the information you provide for Website usage, involving potentially but not necessarily, international information exchange. Reports compiled based on received security checks may include credit report requests and/or other validation of information provided by you against third-party databases. Personal Information may also be obtained from customer databases that can be lawfully acquired from third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Through processing your Personal Information, we can perform our standard functions. We want to inform you that we utilize your Personal Information for the following purposes:

With your consent (and before its withdrawal). For instance, you may have provided your consent to receive marketing communications;

In necessary scope and to fulfill contractual obligations which includes the following activities:

  • processing your online transactions;
  • providing customer support.

Where it aligns with our legitimate business interests, which includes the following activities:

  • Enhancing quality and suitability of the Company’s service range and improving our customer service;
  • Activities aimed at meeting specific business requirements;
  • Activities undertaken for Website operational purposes;
  • Conducting security and identity verification checks;
  • Providing information about our promotional activities and information concerning Company services;

Where our legitimate interests to process your Personal Information are referenced, please contact us to clarify information relating to our impact assessment on you.

INFORMATION RETENTION PERIOD

Following closure of your account, your account’s Personal Information will be retained by us for no longer than 1 year after its closure date. Regarding financial information compiled during our cooperation, such as commission payments and similar, this information will be kept for 5 years after account closure in accordance with our legal obligations concerning fraud, anti-money laundering, and tax matters. We ensure that information is kept securely until the end of the retention period, after which the information will be deleted and/or destroyed accordingly.

YOUR RIGHTS

  • Right to be informed about how we use information and about your rights in this regard. This information should be provided clearly, transparently, and understandably. To realize this right;
  • Right to correct information about you that we possess if such information is inaccurate;
  • Right to access and review your Personal Information that we hold;
  • Right to delete, restrict, or “pause” your Personal Information usage (in exceptional cases);
  • Right to request your Personal Information in digital format including, but not limited to, transferring such information to third parties;
  • Right to object allows you to stop or prevent us from processing your Personal Information regarding all Personal Information we hold about you or only specific information. It may also relate only to particular purposes for which we process the data;

If you wish to exercise the above-mentioned right(s), please contact us using the following email: [email protected]. Your request should include the following details:

  • Your name;
  • Contact information;
  • Complete details of your request.

If you are unsatisfied with our response or believe that our use of your information does not comply with data protection law, you can file a complaint with the relevant regulator within your jurisdiction regarding data privacy.

YOUR CONSENT FOR DATA PROCESSING AND ITS WITHDRAWAL

According to GDPR, consent should be given positively and affirmatively by individuals who share their personal data with organizations. According to the European Data Protection Directive, the essence of “consent” is that: “any freely given specific and informed indication of wishes by which the data subject signifies agreement to personal data relating to them being processed.”

Upon submitting your Personal Information on our website, you must accept the terms and conditions agreement. Regarding marketing information and messages, you retain the right to opt-in for such communications. Please note that you are free to decline marketing at any time if you are not interested in receiving our marketing communications.

SECURITY

Please note that our company fully understands the importance of information security and the techniques required to secure information. We maintain all Personal Information obtained from you in a protected database within our secured network and under active leading security software. We take measures to ensure our subsidiaries, agents, partners, and suppliers also employ adequate security levels.

CONTACTING US AND FILING A COMPLAINT

Please contact us if you have any questions or complaints regarding this Privacy Policy or about how we process your Personal Information using the following details:

CHANGES TO THIS PRIVACY POLICY

We would like to inform you that we continuously review and update this Privacy Policy whenever there is a significant change to how we use personal information and to keep our information processing compliant with current legislation.

In case of any Privacy Policy changes, we may also contact you to notify you of any significant changes if we consider them important and necessary.

DATA PROTECTION LEGISLATION

If you would like to learn more about the General Data Protection Regulation, please visit the link below: https://www.dataprotection.gov.cy/dataprotection/dataprotection.nsf/home_en/home_en?opendocument